Frequently Asked Questions

Please, read our FAQ’s section below, probably the response to your question is there. If you still cannot find the answer, please contact us at any time and we'll do our best to help you.

• What is Exclusive-Essays.com?

Exclusive Essays is the custom writing company that provides reliable essay writing service and professional academic research for high school, college and university students worldwide. Our administrators, management team and highly experienced staff writers work for you 24 hours a day, 7 days a week, 365 days a year.

• What types of academic projects can you provide with?

Our team of highly experienced and educated writers can produce different types of professional college essays, term papers, courseworks, book reports, biographies, thesis papers, chapter summaries, case studies, and many other custom research papers on different topics of high academic level.

• How do I order an essay with you?

Simply go to our Order Paper page and fill out the order form there. The custom essay ordering process is very simple, and takes only some minutes of your valuable time.

• How do I receive my paper from you?

All completed custom papers are sent to our customers via e-mail in MS Word attachment at no extra cost prior the deadline specified in the order form.

• Do you always meet deadlines?

We always strive to meet deadlines! All your instructions indicated in the order form including deadlines are strictly followed by our staff writers. No late delivery is our motto! But all of us are people, and in case if we can't process your paper according to the time specified, we will immediately inform you about it, though such cases are very rare - 99% of all papers ordered with us were delivered on time!

• What is your plagiarism policy?

All custom essays and research papers completed by our essay writers are PLAGIARISM-FREE. Every project prepared by our writing team is scanned by plagiarism-detection software and only after proper referencing the completed essay is sent to you.

• What is your revision policy?

Exclusive Essays company provides free unlimited revisions to all customers during 10 days after the order is sent to you. All revision requests will be handled during 24 hours after we receive your paper. In case if you have any requests concerning revision, please follow the link  in the e-mail with the completed order we will send to you.
Remember, you have to be as more specific as possible about all requirements to the essay you order with us. Only in this case our writers will be able to provide you with the paper you really need.

• Can I buy pre-written essays or term papers from you?

Never! Our company does not sell pre-written essays and research papers. Besides, we do not sell the papers completed by our writers. Each paper is the private property of the customer who ordered a paper with us. Please, feel free to view some free sample essays completed by our writing team.

• How can I send you additional materials required to complete my paper?

There are three options to send additional files to us:
1 - You can send your materials to support@exclusive-essays.com as an attachment stating your order number in the subject line; 
2 - You can follow the relevant link in the e-mail sent to you after you will fill out the order form and make a secure payment for your order;
3 - You can fax additional materials to US number 1-954-208-7894 with the Order ID on every sheet of a paper being faxed.

• Is my information safe and confidential with you?

Yes, of course! We do not tolerate any distribution of your private and credit card information to any third party under any circumstances.

• How do I pay for custom essays ordered with you?

We gladly accept all major credit cards such as Visa, MasterCard, American Express, Discover/Novus, Diners Club, JCB and derivatives of those brands. We do not accept personal checks, wire transfers and money orders.

• How will the charge appear on my credit card?

Charges will appear on your credit card bill under the name 2CO.COM*ExclusiveEssays.com for the amount agreed upon.

• How secure is your payment system?

It is absolutely safe to order essay paper using our service because all Internet payment transactions are secured by 2Checkout.com, Inc., the exclusive authorized retailer of goods and services provided by Exclusive Essays Company. You can be sure that your credit card information will NOT be disclosed to any individual at any time. It will be processed by a secure server of 2CheckOut Inc., and completely deleted once the transaction is finished. 2CheckOut.com's Customer Care Department is available for you 24/7 via their Helpdesk Ticket System. 

• What about your refund policy?

Exclusive Essays Company does not tolerate the refund policy because, firstly, our custom written and original essays may be simply reproduced and/or resold by our competitors, and secondly, some students may also reproduce and copy the completed paper sent to them before requesting a refund. If you are not 100% satisfied with the paper ordered with us, we will provide you with a revision at no extra cost. Be sure to provide all details and requirements when ordering paper with us!

• Do you still have any questions about our services?

We welcome all your questions and inquiries. Please, do not hesitate to send us your questions to our email support@exclusive-essays.com, or use our online feedback form and our customer support administrators will contact you promptly. Our friendly customer care staff provides the fastest reply services for all our customers!

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